Management Team Development
Client organisation: Insurance Company

Client outcomes achieved:
• to develop a consistent approach to leadership throughout a rapidly growing organisation
• to build a foundation of leadership skills in the Helpdesk area to enable a reduction in staff

Programme context:
• the design and delivery of a two module, eight day programme for 40 Team Leaders

Programme content:
• situational leadership
• creation of high performing teams, including Belbin
• analytical and creative thinking
• influencing and motivation skills
• managing across teams and networking
• communication, relationship and conflict management
• coaching and questioning skills